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American Airlines - Boo; Citicards - Yeah!

American Airlines - Boo; Citicards - Yeah!(0)

August 28, 2008

After writing my previous post on positive customer service experiences, I had another just today. And I remembered to get the person’s name this time!
I’ve collected American Airline miles for a number of years now, and been a pretty happy customer. I fly probably every other month, so I linked my debit and credit cards to [...]

American Airlines - Boo; Citicards - Yeah!
Good Customer Service from Hertz, Crate&Barrel

Good Customer Service from Hertz, Crate&Barrel

I often complain that customer service is dead, that retail companies are forgetting to train their staff the motto: the customer is always right. How come I’m usually wrong, and there’s no way to solve or answer my questions?
Anyway, when my faith is restored, I try to shout it from the rooftops. So, here goes.
Here [...]

The Emerald 116 Sewing Machine by Husqvarna Viking

The Emerald 116 Sewing Machine by Husqvarna Viking

My last sewing machine, a 1960s Singer relic, had been living in the basement for a long time.  I had banished it to such undignified rooming because every time I used it the tension would go out of whack and I would spend two days trying to get it back; once I resumed sewing the tension would inevitably throw [...]

Comfort and Style: Daikin Inverter AC Units

Comfort and Style: Daikin Inverter AC Units

For anyone who may be looking for a modern, affordable, and high quality alternative to multi-zoned heating and cooling, I strongly recommend the Daikin Inverter.  A Daikin is a great balance between expensive central air conditioning, clumsy window air conditioning units, and unsafe space heaters.
My home office is a sunroom.  It sounds fancy and unique, [...]


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